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CBA recognised in international rankings for its maturity in utilizing Synthetic Intelligence

CBA recognised in international rankings for its maturity in utilizing Synthetic Intelligence


Gavin Munroe, CBA Group Chief Info Officer, stated: “It’s the primary time the index has featured banks from Asia Pacific. By taking a management function in AI we’re dedicated to bringing AI safely and ethically to make issues higher for patrons and our folks, in addition to communities throughout Australia.”

Alexandra Mousavizadeh, Co-Founder and CEO of Evident, stated: “Given the tempo of AI adoption, it’s important that we’re in a position to monitor AI maturity throughout the banking sector, serving to establishments harness the facility of rising applied sciences with openness and transparency, and sharing greatest apply so that every one banks can stay aggressive within the AI age.

“We congratulate CommBank for performing so strongly throughout each the Management and Transparency pillars. The establishment has been an trade chief in the way it has coordinated and communicated its AI technique.”

AI has been a core strategic focus for CBA for quite a few years.

Mr Munroe stated: “Rising our use of AI responsibly has been a core strategic focus and it’s pleasing to see us rating joint first globally for accountable AI management.

“With current advances in generative AI promising important uplifts in enhancing buyer expertise and simplifying core operational processes, it’s important we proceed to scale these approaches in a protected and accountable approach.”

Different related AI developments at CBA

About Evident AI Index Rankings

  • Since launching in January 2023, the Evident AI Index has rapidly grow to be established because the main impartial supply of information and perception on AI adoption throughout the banking trade.
  • The Evident AI Index assesses the AI maturity of fifty of the world’s largest banks, with a minimal eligibility criterion of USD 200 billion in complete belongings.
  • It combines intensive handbook analysis, automated knowledge seize from public sources, session throughout Evident’s community of AI consultants, and ongoing dialogue with the featured banks.
  • Drawing from hundreds of thousands of public knowledge factors spanning 115 particular person indicators, it ranks every financial institution throughout 4 key functionality areas – Expertise, Innovation, Management and Transparency.
  • Discover out extra.



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