The real risk of AI in network operations

OK, you used to worry about nuclear war, then pandemics, then maybe an asteroid hitting earth or the sun going nova. Now, some want you to add AI to the list of things to worry about, and yes, you should probably do that. I’d hold off on worrying that AI will end life on earth, but users themselves tell me that AI does pose some risks, particularly the current ultra-hot “generative AI” that ChatGPT popularized. That’s particularly true for those who want to apply it to network operations.

I got input from 197 senior IT and network professionals over the…