How Banks and FIs Can Approach ChatGPT and Generative AI

In his latest annual shareholder letter, JPMorgan Chase CEO Jamie Dimon sounds more like the founder of a fintech startup, and not one of the world’s largest banks whose roots go back to 1799. But then again, the focus on innovation has been critical for the longevity of the iconic firm.

“Artificial intelligence (AI) is an extraordinary and groundbreaking technology. AI and the raw material that feeds it, data, will be critical to our company’s future success—the importance of implementing new technologies simply cannot be overstated,” Dimon noted in the…

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