ChatGPT and other generative AI use in the workplace has become a divisive topic as people see its possible benefits stacked against the likely risks. In a highly-regulated industry like healthcare, providers are often tempted to ban its use outright to avoid the compliance blowback seen with pixel tracking tools.
However, a ban would not only block the much-needed support to care services, it also wouldn’t solve the underlying issues that existed long before the proliferation of generative AI.
The risk of unauthorized disclosure of protected health information, personally identifiable…
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