AWS customers struggle for hours after a major outage

Amazon Web Services (AWS) on Tuesday said its North Virginia (US-East-1) region faced disruption in services for nearly four hours, affecting thousands of customers.

“Between 11:49 AM PDT and 3:37 PM PDT, we experienced increased error rates and latencies for multiple AWS Services in the US-EAST-1 region,” AWS wrote on its health status page, adding that at least 104 of its services were affected during the outage.

AWS services that were malfunctioning during these four hours included the likes of AWS Management Console, Amazon SageMaker, AWS Glue, Amazon…