Amazon Workers Ideas for Using AI, Chatbots at Work

The Amazon Spheres are seen from Lenora Street, at Amazon’s Seattle headquarters in Seattle, Washington, U.S.
LINDSEY WASSON/Reuters

  • Amazon managers asked workers for ideas to leverage ChatGPT and other AI chatbots at work.
  • Some of those ideas were shared in an internal document titled, “Generative AI-ChatGPT Impact and Opportunity Analysis.”
  • It’s just one of the many behind-the-scenes efforts related to AI chatbots taking place at Amazon.

Amazon employees are in a rush to take advantage of the sudden rise of ChatGPT and similar AI technology.

One example of that frenzy: A…


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