How in-house lawyers can (and should) use AI and ChatGPT

Everyone is talking about ChatGPT and AI, and how these systems will change the way we work forever.

Most people seem to be scared of what AI can do, the risks associated with it and how it can replace lawyers.

This is surprising given that AI has been used by both private practice and in-house organisations through lawtech software for some time.

I work in-house at Trustpilot, an online review platform, whose mission is to be a universal symbol of trust. I’m in a unique position to consider AI working as an in-house lawyer in the technology sector in an organisation focused on being…

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