There Aren’t Actually That Many People Using ChatGPT

OpenAI’s CEO Sam Altman speaks to a Senate panel about AI.
Elizabeth Frantz/Reuters.

  • It may be a while before big tech companies can monetize generative AI. 
  • Adoption of AI tools like chatbots ChatGPT and Google Bard remains surprisingly low.  
  • Commercial use cases are emerging around e-commerce and travel. 

Some days, it feels like the whole world is using ChatGPT. The reality is less impressive, according to a new survey by Morgan Stanley. 

The brokerage firm conducted a 2,000-person study in April focused on AI adoption and found that only 19% of respondents had used…

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