How IT pros might learn to believe in AI-driven network-management

IT organizations that apply artificial intelligence and machine learning (AI/ML) technology to network management are finding that AI/ML can make mistakes, but most organizations believe that AI-driven network management will improve their network operations.

To realize these benefits, network managers must find a way to trust these AI solutions despite their foibles. Explainable AI tools could hold the key.

A survey finds network engineers are skeptical.

In an Enterprise Management Associates (EMA) survey of 250 IT professionals who use AI/ML technology for…