There’s no doubt about the huge potential and possibilities of ChatGPT alike Artificial Intelligence (AI) in digital banking and conversational banking in particular. AI is already used in digital banking to improve the customer experience, automate
processes, and reduce the risk of fraud. But the hyper-personalization of banking opens up even more incredible prospects for customer experience.
In just two months after its launch, GPT-3-powered ChatGPT has reached 100 million monthly active users, becoming the fastest-growing app in history, according to a UBS report. ChatGPT is a…
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