Some doctors don’t have a great bedside manner, coming off like unfeeling robots filled with medical know-how. But what if an AI answered questions normally posed to a doctor and did so in a way that conveyed knowledge and comfort?
That question spurred a recent study led by the University of California. The study tested the empathetic answering capability of physicians and the AI chatbot ChatGPT by examining which performed better when answering 195 medical questions.
Researchers pulled questions posted to a public subreddit called ‘AskDocs’. For example, one person asked how dangerous it…
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