AI isn’t new to the supply chain, but ChatGPT is expanding its role


Chat GPT was a major topic of discussion at the Gartner Supply Chain Symposium. (Photo: Shutterstock/FreightWaves)

ORLANDO, Fla. — If there were a contest to find the buzzword that sums up the Gartner Supply Chain Symposium, the winner would be clear: AI.

Companies boasted about their artificial intelligence bona fides on the floor of the recently concluded show. The flood of emails sent to journalists covering the event, offering up interviews with executives, almost all touted the AI credentials of the companies being pitched. And with international media focused on the capabilities of…

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