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This article is from Big Technology, a newsletter by Alex Kantrowitz.
Richard Mathenge felt he’d landed the perfect role when he started training OpenAI’s GPT model in 2021. After years of working in customer service in Nairobi, Kenya, he was finally involved in something that felt meaningful and held a future for him. But the position left him scarred. For nine hours per day, five days a week, Mathenge led a team that taught the A.I. model about explicit content. The goal was to train it so it could keep such things away from users. Today, it remains stuck with…
