Cisco’s customer experience group aims to boost ROI for enterprise purchases

Cisco continues to invest in its customer experience (CX) group, which provides product lifecycle management and aims to ensure that customers get what they want out of their technology purchases.

Alistair Wildman, senior vice president of Cisco Global Customer Experience, says his team of 20,000 is primed to make sure enterprises are effectively choosing, implementing, and using the technologies they purchase to achieve their business goals. Cisco CX offers a suite of services to help customers optimize their network infrastructure, security, collaboration,…